Manulife US REIT - Sustainability Report 2017

Regulatory Compliance Singapore REITs are highly regulated and the Board of Directors and Management act in the best interests of the Unitholders while simultaneously ensuring compliance with local laws and regulations. The Sponsor is a SEC registered company and the Manager aligns its governance to these high standards. The Manager’s compliance teamworks closely with the Sponsor’s legal and compliance teams and external legal counsel in Singapore and U.S. to ensure that the REIT and the Manager operate within its regulatory ambit. Breaches in regulations are likely to lead to costly fines as well as creating reputational risk. The Manager safeguards Unitholders’ interest by complying with relevant rules and regulations. As at 31 December 2017, six out of 12 full-time employees are appointed representatives under the Securities and Futures Act (SFA) of Singapore. They are responsible for functions ranging frommanagement, investment, finance to investor relations. All marketing materials are reviewed by the compliance team to ensure adherence to relevant rules and regulations and that information presented therein are not misleading to potential investors and stakeholders. As a landlord, the Manager is required to ensure that tenants are who they claim to be and that they are not conducting illicit activities or are captured on any global or regulatory watch-lists. On the health and safety front, the Manager is actively working with the Property Manager to ensure that its properties are safe for tenants, visitors and other users. Regulation comes in many forms and there are a number of policies and practices in place to help the REIT and Manager comply: Corporate Policies and Processes Objectives Availability Insider Trading Policy The policy provides guidance for the directors, officers and employees in the context of dealing in the Units of MUST. Internal Policy Global Privacy Risk Management Policy The policy describes the framework within which MUST manages privacy risk when handling personal information. Internal Policy Information Risk Management Policy The policy aids in identifying, assessing, rectifying, reporting and managing significant information risks in support of and in alignment with operational risk management. Internal Policy Independent Nominating and Remuneration Committee To ensure long-term effectiveness of the Manager and its Board by making recommendations on the composition of the Board. Internal Process Conflict of Interest and Interested Person Transaction process Compliance with Capital Markets Services Licence (CMSL) requirements for Real Estate Investment Trust Management under the Securities and Futures Act (SFA) of Singapore. Internal Process Disclosure of interests Fit and Proper declaration Global Business Continuity Policy These policies outline the process in the event of any disaster. Internal Policy Global Disaster Recovery Policy Enterprise Risk Policy The policy provides a structured approach to implementing risk taking and risk management activities at an enterprise level. Internal Policy Whistleblowing Mechanism The mechanism is to encourage stakeholders and any other persons to raise concerns about possible improprieties in matters of financial reporting and other malpractices (including fraud, corruption, bribery or blackmail, criminal offences, failure to comply with a legal or regulatory obligation, miscarriage of justice, endangering the health and safety of an individual and concealment of any of the aforementioned) in confidence. Available on MUST website ( blowing-policy.html) SustainAbility Report 64 Manulife US REIT