Manulife US REIT - Sustainability Report 2018

Internal Policy and Process Objectives Availability Insider Trading Policy Provides guidance to directors, officers and employees in the context of dealing in the Units of MUST Internal Policy Global Privacy Risk Management Policy Describes the framework within which MUST manages privacy risk when handling personal information Internal Policy Information Risk Management Policy Aids in identifying, assessing, treating, reporting and managing significant information risks in support of and in alignment with operational risk management Internal Policy Independent Nomination and Remuneration Committee Ensures long-term effectiveness of the Board by making recommendations on the composition of the Board Internal Policy Conflict of Interests and Interested Person Transaction Process Compliance with Capital Markets Services Licence requirements for Real Estate Investment Trust Management under the SFA of Singapore Internal Policy Conflict of Interest Declaration Fit and Proper Declaration Global Business Continuity and Disaster Recovery Policy Outlines the process in the event of any disaster Internal Policy Enterprise Risk Management Policy Provides a structured approach to implementing risk taking and risk management activities at an enterprise level Internal Policy Whistle-blowing Mechanism Encourages stakeholders and any other persons to raise concerns about possible improprieties in matters of financial reporting and other malpractices (including fraud, corruption, bribery or blackmail, criminal offences, failure to comply with a legal or regulatory obligation, miscarriage of justice, endangering the health and safety of an individual and concealment of any of the aforementioned) in confidence Available on MUST website (http://www.manulifeusreit.sg/ whistle-blowing-policy.html) Anti-Fraud Policy Describes a framework within which MUST strives to: (1) prevent, identify, and detect fraud; and (2) ensure that adequate controls are in place to accomplish those objectives Internal Policy Anti-Money Laundering and Anti-Terrorist Financing Policy Outlines the responsibilities, accountabilities and processes to ensure that MUST effectively mitigates the risks associated with money laundering and terrorist financing activities Internal Policy Code of Business Conduct and Ethics Affirms MUST’s commitment to ethical conduct and its practice of complying with all applicable laws and avoiding potential or actual conflicts of interest Internal Policy Sustainability Report 2018 74 ETHICAL CORPORATE BEHAVIOUR

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