Manulife US REIT-Sustainability Report 2019

Internal Stakeholders Stakeholder Engagement Method Frequency of Engagement Expectations/Interests Directors • Meetings/calls Ongoing • Regular and timely updates on REIT’s operations and performance • Board meetings Quarterly 1 Employees • Employee coffee chat • Breakfast on the House • Work At Home days Monthly • Fair and equal opportunities • Safe and healthy working environment • Effective trainings • Regular engagements • Health talks and fitness classes • Company cohesion activities • Eat with Your Family days • Half-days • Celebratory events Quarterly • Performance reviews Semi-annually • Employee engagement surveys Annually Material Topics Material Sub-topics Aspect Boundary (Where the Impact Occurs) Sustainable Properties Economic Performance GRI 201 – 1: Direct economic value generated and distributed MUST Energy GRI 302 – 1: Energy consumption within the organisation MUST, tenants GRI 302 – 3: Energy Intensity MUST, tenants Water GRI 303 – 1: Water withdrawal by source MUST, tenants Emissions GRI 305 – 1: Direct (Scope 1) GHG emissions MUST, tenants GRI 305 – 2: Emission Indirect (Scope 2) GHG emissions MUST, tenants GRI 305 – 4: GHG emission intensity MUST, tenants External Relations Local Communities GRI 413 – 1: Operations with local community engagement, impact assessments, and development programmes MUST Human Capital Employment GRI 401 – 1: New employment hires and employee turnover MUST Training and Education GRI 404 – 1: Average hours of training per year per employee MUST GRI 404 – 2: Programmes for upgrading employee skills and transition assistance programmes MUST GRI 404 – 3: Percentage of employees receiving regular performance and career development reviews MUST Diversity and Equal Opportunities GRI 405 – 1: Diversity of employees MUST Ethical Corporate Behaviour Anti-corruption GRI 205 – 3: Confirmed incidents of corruption and action taken MUST Enviromental Compliance GRI 307 – 1: Non-compliance with environmental laws and regulations MUST Customer Health and Safety GRI 416 – 2: Incidents of non-compliance concerning the health and safety impacts of products and services MUST Market and Labelling GRI 417 – 3: Incidents of non-compliance concerning marketing communications MUST Socioeconomic Compliance GRI 419 – 3: Incidents of non-compliance with laws and regulations in the social and economic area MUST Material Topics & Boundaries 1 From FY2020, the Board of Directors will meet at regular intervals. 2019 SUSTAINABILITY REPORT 71

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