Manulife US REIT-Sustainability Report 2019

Policies & Procedures Objectives References Code of Business Conduct and Ethics The code affirms MUST’s commitment to ethical conduct and its practice of complying with all applicable laws and avoiding potential or actual conflicts of interest The Manulife Code of Business Conduct and Ethics is available on http://www. manulifeusreit. sg/about.html Personal Data Protection Act (PDPA) Ensure MUST’s compliance with the PDPA The PDPA is available on https://www. legislation-and- guidelines Social Media Policy Minimise reputational, business, compliance and legal risks associated with social media usage Internal Policy Timely disclosure of information Minimise reputational and business risk and compliance with marketing and exchange regulations Internal Policy Review the accuracy of the information on the corporate website Review accuracy of all marketing collaterals before publication Tracking periodic submissions to respective regulators Health and Safety Policy Ensure the safety of all users of our properties and ensure compliance with the WSHA Internal Policy Internal Process Workplace Safety and Health Act (WSHA) The WSHA is available on https://sso.agc . WSHA2006 Internal Audit Ensure that all processes and procedures are compliant with regulations and laws and that the Manager follows an established and comprehensive ERM framework where regular reports are submitted to the Board Internal Policy ETHICAL CORPORATE BEHAVIOUR 88 MUST