Manulife US REIT-Sustainability Report 2019

The Board recognises that responsible investing is a continuous journey and strives to constantly evaluate and integrate the best Environmental, Social and Governance (ESG) practices in MUST’s business operations and activities. To remain as a sustainability leader in the industry, the Board works closely with the Property Manager and other members of MUST’s Sustainability Steering Committee (SSC) to drive the REIT’s sustainability efforts and work towards its long- term sustainability goals. Through this cohesive working relationship and prioritisation of sustainability, MUST has successfully achieved the following targets set out for 2019 as shown below. In 2019, MUST attained numerous accolades cementing its status as a leader in driving sustainability practices. In particular, the REIT was awarded 5 Stars by the Global Real Estate Sustainability Benchmark (GRESB) for the 2 nd year running, with a high score of 93 and a stellar ranking of 3 rd out of a peer group of 12 listed U.S. office REITs. MUST also ranked 6 th out of 46 REITs and Business Trusts by the Governance Index for Trust (GIFT) 2019, with an improved score of 78.5 from 75.5 in 2018. BOARD STATEMENT 1 The iEdge SG ESG Leaders Index is an ESG-factor index that measures the performance of stocks in the leaders index with a weighting tilted towards the company’s ESG rating as provided by Sustainalytics. 2 The iEdge SG ESG Transparency Index is an ESG-factor index that measures the performance of stocks in the broad sustainability index with a weighting tilted towards the company’s ESG rating as provided by Sustainalytics. 3 Normalised for weather, occupancy and extraordinary usage in 2019. MUST was recognised by Securities Investors Association Singapore (SIAS) 20 th Investors’ Choice Awards for both Sustainability and Corporate Governance, and was also one out of the 59 listed companies in Singapore to retain its SGX Fast Track status. Another notable achievement was the REIT’s inclusion in iEdge SG ESG Leaders Index 1 and iEdge SG ESG Transparency Index 2 , recognising its established ESG practices. The inclusion in iEdge SG ESG Leaders Index also further proves MUST’s status as a leader in sustainability practices, as this index includes only the top 25.0% of the index’s global peer group. Such achievements exemplify the Board’s commitment to uphold high standards of corporate governance. To deliver a positive impact to our stakeholders and the environment, four strategic areas supporting MUST’s sustainability mission had been identified. It is our pleasure to present MUST’s 3 rd Sustainability Report encompassing these four focus areas: Sustainable Properties, External Relations, Human Capital and Ethical Corporate Behaviour. 100.0% Participation in Employee Engagement Survey 2.4% Water Intensity +2.2% Time Volunteered +5.7% Average Training Hours per Employee Workforce Diversity Type, Gender, Age +27.4% CSR Contribution Zero Incidents of Non-compliance/Corruption Targets Achieved in 2019 2.0% Energy Intensity 3 64 MUST

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