Manulife US REIT-Sustainability Report 2020

Achieving Tangible Results Global Real Estate Sustainability Benchmark (GRESB) GRESB Real Estate Assessment In 2020, MUST participated in theGRESB Real EstateAssessment for the fourth year running, and received a 5 Star rating for the third year. With a score of 88, MUST was ranked 4 th out of 15 listed U.S. office REITs. As GRESB changed their methodology in 2020’s calculation, our scores achieved in prior years should not be compared to those attained in 2020. MUST’s score 1 outperformed its peers in all three aspects of ESG: • Environmental: 52/62 (Benchmark average score: 45) • Social: 17/19 (Benchmark average score: 16) • Governance: 19/20 (Benchmark average score: 17) External Stakeholders Stakeholders Engagement Method Frequency of Engagement Expectations/Interests Investors • Thought leadership programmes • 1-on-1 and group meetings/calls • Website with email elerts, general hotline, dedicated IR contact, property videos, AGM minutes and audio webcast • Networking events Ongoing • Sustainable financial, portfolio and ESG performance • Good corporate governance and transparency • Access to senior management • Investor education on U.S. economy and real estate sector • Local and overseas roadshows/conferences • Local and overseas conference calls Quarterly • AGM • Investor day Annually • EGM When Required Analysts and Media • Thought leadership programmes • 1-on-1 and group meetings/calls • Media interviews • Website with email elerts, general hotline, dedicated IR contact, property videos, AGM minutes and audio webcasts • Briefings • Conference calls • Networking events Ongoing • Sustainable financial, portfolio and ESG performance • Good corporate governance and transparency • Access to senior management • Analyst and media education on U.S. economy and real estate sector Regulators • SGX announcements • Circulars (when required) • Website Ongoing • Good corporate governance and transparency • Compliance with policies, rules and regulations • AGM/EGM • Annual report • Sustainability report Annually Tenants • Tenant appreciation events • Sustainability educational events • Donation drives Ongoing • Safe, comfortable and productive working environment • Energy-efficient space • On-site amenities • Engagement activities • Tenant satisfaction survey Alternate year Local Community • Social enterprise procurement • Donation drives (e.g. shoes, hand sanitisers and masks) Ongoing • Interaction and fulfilling relationships with the wider community • Financial independence • Support in monetary donation/ donation drives • CSR events Semi-annually • Cash donations Annually 1 Scores may not sum to 100 due to rounding. 73 ANNUAL REPORT 2020

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